Welcome to the Privacy Policy of Nepal Stem Cell
Research Center ("NSCRC", "we", "us", or "our"). This policy explains how we collect, use, store,
and share your personal information when you visit or use our website and services, including stem cell
therapy Nepal inquiries and healthcare data privacy matters. We are committed to transparency and protecting
your privacy in accordance with international data protection standards, including the GDPR where
applicable.
Information We Collect
Personal Data You Provide
- Contact details: name, email address, phone number, and any message you submit via our
Contact Us form.
- Medical information: any health-related details you choose to include in your inquiry.
Automatically Collected Data
- Usage data: pages visited, time spent, click-path, IP address, device type, browser
type.
- Cookies and similar technologies: see "Cookies and Tracking Technologies" below.
How We Use Your Data
We use your data to:
- Respond to inquiries: coordinate stem cell therapy Nepal consultations and answer
questions.
- Communication: send follow-up emails, appointment reminders, or informational
newsletters (only if you opt in).
- Analytics and website performance: understand usage patterns to optimize our site and
user experience.
- Legal compliance: fulfill regulatory requirements and respond to lawful requests.
Legal Basis for Processing
- Consent: when you submit details via our Contact Us form or opt in for communications
- Legitimate interests: for site security, fraud prevention, and service improvement.
- Legal obligation: to comply with laws or court orders (e.g., medical record retention
when you receive treatment).
Data Storage and Retention
- Storage location: secure servers hosted in the United Kingdom(UK) (and, for EU users,
optionally EU-based data centers).
- Retention period: personal data from inquiries is kept only as long as needed to
address your request or as required by law (typically 5–10 years for medical correspondence).
- Deletion requests: you may request erasure of your personal data; see "Your Rights"
below.
Cookies and Tracking Technologies
- Essential cookies: enable core functions like form submissions and security.
- Analytical cookies: collect anonymized site-usage data (e.g., Google Analytics).
- Marketing cookies: with your consent, deliver relevant content or ads.
Manage cookie preferences via your browser settings or our cookie banner.
Sharing Your Information
We may share personal data with:
- Service providers: IT hosts, email platforms, and analytics providers under
confidentiality agreements.
- Healthcare partners: licensed laboratories or hospitals to coordinate therapies (only
with your explicit consent).
- Legal authorities: if required by law or court order.
We do not sell or rent your personal data to third parties for marketing.
Third-Party Services and Links
Our site may link to external websites (e.g., partner research institutions). This policy does not apply to
those sites. Please review their privacy policies before sharing any personal data.
Your Rights
Under applicable laws (including GDPR for EU residents), you have the right to:
- Access: request a copy of your personal data.
- Rectification: correct inaccurate or incomplete data.
- Erasure ("Right to be Forgotten"): request deletion when no longer needed.
- Restriction: limit processing in certain circumstances.
- Data Portability: receive your data in a structured, machine-readable format.
- Objection: object to processing based on legitimate interests or direct marketing.
- Withdraw Consent: at any time for processing based on consent.
To exercise any right, contact us at info@nepalstemcell.org.np
or via our Contact Us page.
Security Measures
We implement technical and organizational measures to protect your data, including:
- Encryption: SSL/TLS for data in transit.
- Access controls: role-based access and secure authentication.
- Regular audits: internal and external security assessments.
- Incident response: procedures to detect, report, and investigate breaches.